Returns & Refunds Policy

At Boullaire, we are dedicated to providing products that enhance your life and meet your needs. We stand by the quality of our offerings and recommend using them for at least 14 days to experience their full benefits before considering a return. If you are not completely satisfied after 14 days and within our 60-day money-back guarantee, please contact us at support@boullaire.com.

Cancellation Policy

Orders can be modified or canceled within 24 hours of placement. After this period, we may not be able to accommodate changes or cancellations as your order will already be in processing. If you cancel your order within the 24-hour window, we will process your refund within 7 business days.

60-Day Money-Back Guarantee

We are confident in the effectiveness of Boullaire products and encourage you to try them for at least 14 days to experience their full benefits. If you are not satisfied, you may return your items after 14 days and within the 60-day money-back guarantee period.

Please note that shipping fees, if applicable, are non-refundable. To initiate a return, contact our support team by filling out the form on our Contact Us page or emailing us directly at support@boullaire.com. To expedite the process, include your Order Number or the Name and Email Address used to place the order.

Damaged Items

At Boullaire, we carefully package our products to avoid damage during shipping. An item is considered damaged if it has a defect or is physically broken. Damaged packaging, such as dented boxes, with an intact product inside is not considered damage.

If your item arrives damaged, please notify us within 72 hours of delivery. Contact us at support@boullaire.com with a clear photo of the damage. If eligible, we will replace the item at no cost to you. We do not refund, replace, or accept returns for items damaged through normal use, wear and tear, or misuse.

Shipping and Delivery

We strive to deliver your orders promptly but cannot guarantee against delays caused by couriers, customs, or other factors beyond our control. If you encounter delivery issues, please contact the courier directly. Boullaire is not responsible for lost, stolen, or delayed packages.

Incorrect Shipping Address

It is the customer's responsibility to provide the correct shipping address during checkout. If you fail to notify us of an error within 24 hours of placing your order, we cannot issue a refund or resend your order.

Policy Updates

Boullaire reserves the right to modify this Refund & Return Policy at any time. It is the customer’s responsibility to review the most current version of the policy before purchasing and using our products. By purchasing and using Boullaire products, you agree to the terms outlined in this policy.

For any questions or concerns, please email us at support@boullaire.com.